Most of what we sell is heavy, one-of-a-kind, and not coming back if it gets damaged. So here is exactly how it gets from our floor to your door.
We have two locations, Denver and Highlands Ranch, Colorado.
All items purchased can be picked up on the day of purchase or another date specified by the customer in the Notes section of the shopping cart. We will call to confirm a pick up date if a date is not specified at the time of purchase.
If Delivery is selected, we will call you to provide a quote based on your location and collect payment. You will then receive a call from our Delivery Agent to get it scheduled.
6500 E 44th Avenue
Denver, CO 80216
303.990.9311
Open Daily 10am-5:30pm
8575 S Quebec St
Highlands Ranch, CO 80130
303.237.4470
Open Wed-Sun 10am-6pm
We deliver across the Denver metro with our own crew. Delivery is white-glove threshold we bring the piece into the room you want it in, place it, and remove the packing. Charge is Based on Actual Miles from the Warehouse
Pickup is free at whichever store the piece is in, during store hours. Bring a vehicle that fits the piece — slab tables and salvage doors are heavier and larger than they look — and something to protect it. Staff will help load.
Handled case by case. Some pieces ship well; a two-hundred-year-old door or a nine-foot slab table needs crating and freight, and the cost can approach the price of the piece. Send us the item, the destination and a phone number and we will tell you honestly whether it makes sense.
Inherent Distressed Nature of Rare Finds’ Products:
Rare Finds carries new furniture handcrafted from reclaimed lumber and metal which varies in consistency and finish texture. This wood furniture has a natural tendency to expand and contract based on humidity and geographical location. Many of Rare Finds accessories are produced with earthen clays and natural pigments to obtain rustic finishes. The images you see on our website may not accurately represent the finish and texture of the product you order. Vintage items may be worn, chipped, faded or distressed in various ways. These character flaws are what give each piece their uniqueness and individuality.
Shipping Damage: Upon delivery of your product, inspect the product for damage. If you see damages, note it to the delivery person/driver. Do not sign for a box without noting damage. Please save all of the original packing and report the damage to Rare Finds via email. We will then contact you to discuss the best repair or replacement options with you.
Buyer’s Remorse: We take great pride in the quality and craftsmanship of our products. You may return your purchase within 7 days for an in-store credit of the merchandise value or an exchange of equal value. We have a No Refund Policy. We cannot accept returns on special-order items, items damaged through normal wear and tear, or final sale items.
You may return merchandise for a replacement by emailing or calling us, as well as returning the item to the store.
